Privacy Policy

Introduction

Watchlight AI LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, organization name, job title, and the details you write when you submit one of our forms (contact, demo, pilot, partnership, or workshop request)
Assessment Results: Your answers, score, and maturity level when you share your results from our AI Agent Governance Readiness Assessment
Public Business Information: Publicly available information about organizations and the professionals who work there, such as company news, job postings, and published job titles, which we research to understand how we may be able to help
Usage Data: Anonymous measurements of how our website is used: the pages viewed, the time a page is visible, how far down it is read, which links are clicked, the site that referred the visit, the steps taken in our Beacon chat, and whether one of our forms was submitted (only its type, such as a demo request, never what was in it). They are collected without cookies and without anything that identifies you: no IP address, no browser fingerprint, and only a random number for the current browser tab, which is gone when the tab closes. They are not collected at all if your browser sends a Global Privacy Control or Do Not Track signal. The one exception is described under AI-Assisted Processing: links in the emails we send you
Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use your information to:

Respond to your inquiries and provide requested services
Keep a record of our business relationships in our customer relationship management (CRM) system
Identify organizations that may benefit from our products and services, and contact business professionals about them
Improve our website and user experience
Send relevant communications about our services (with your consent)
Comply with legal obligations

Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site.

Types of cookies we use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website. None are set today; if we add an analytics provider, these cookies are set only if you allow them
Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences at any time using the cookie settings on our website or through your browser settings.

AI-Assisted Processing

We use AI agents to help us respond to inquiries and to find organizations we may be able to help. When you submit a form, an AI agent records your inquiry in our CRM, researches publicly available information about your organization, and drafts a reply. When we look for potential customers and partners, AI agents research publicly available business information in the same way.

When you contact us, Beacon, our AI assistant, may reply to you by email. Its emails identify it as an AI assistant, are sent only to the address you gave us, and copy our founder, who takes the conversation from there. Some replies wait for his approval before they are sent.
Messages we send to people who have not contacted us are reviewed and sent by a person at Watchlight AI.
Links to our website in our sales emails carry a code that tells us the visit came from that email. We record the pages read on our website during that visit against the address we wrote to, and when they include pages about our services, we let our team know so they can follow up. You can unsubscribe from any of these emails, and we stop.
We do not use these agents to make decisions that have legal or similarly significant effects on you.
Careers inquiries are not processed by AI agents.
When you chat with Beacon on our website, we store the conversation for up to 90 days to answer you and to improve its answers. If you ask for a conversation and agree in the chat, we share your contact details, the workflow you described, and a short summary with our team; we do not share the full transcript.
If you ask Beacon to email you a resource, such as a checklist, and tick the box, we send it to the address you gave, keep that address with the problem you picked, and send you up to three follow-ups about it over the next few weeks. A work email address is also recorded in our CRM and researched as described above. The links in these emails carry a code that tells us the visit came from your email, so we record the pages you read on our website during that visit against your address. Every email lets you unsubscribe with one click, and we stop when you do, or when you ask for a demo or write to us.
The agents run under the same runtime governance we build for our customers: each action is checked against written policy before it runs, and each decision is recorded.

We process business contact information for these purposes on the basis of our legitimate interest in responding to inquiries and offering our services to organizations. You can object at any time, and we will stop contacting you and delete your information from our prospecting records; see Your Rights below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

Third-Party Services

We use the following service providers, which process data on our behalf to provide their services to us:

Anthropic: AI models that research inquiries and draft replies
Attio: our CRM, where inquiries, research notes, and reply drafts are stored
Resend: email delivery for form notifications and updates you subscribe to
Railway: hosting for our website, database, and AI agents

We do not currently use a third-party analytics provider. If we add one, we will list it here, and it will respect the choices you make in our cookie settings.

These providers have their own privacy policies addressing how they handle information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us.